Privacy Policy

Welcome to AgileSourcing. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

AgileSourcing ("we," "us," or "our") operates the AgileSourcing platform, which connects fashion designers with manufacturing suppliers. This policy applies to all users of our website, mobile applications, and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our services.

We collect several types of information to provide and improve our services:

Account Information

• Name and email address
• Password (encrypted)
• Phone number (optional)
• Profile photo (optional)

Profile Information

• Company or brand name
• Role (designer or supplier)
• Business address
• Portfolio or catalog information

Design Uploads

• Design images and files you upload for AI analysis
• Product specifications and requirements
• Production preferences

Usage Data

• Pages visited and features used
• Search queries
• Interaction with suppliers or designers
• Time spent on the platform

Device Information

• Browser type and version
• Operating system
• IP address
• Device identifiers

We use the information we collect for the following purposes:

Providing Our Services

• Create and manage your account
• Process your design uploads and AI analysis requests
• Match you with suitable suppliers or designers
• Facilitate communication between users

AI Analysis

• Analyze your designs for trend insights
• Generate production recommendations
• Provide market validation data

Communication

• Send service-related notifications
• Respond to your inquiries and support requests
• Provide updates about your connections and projects

Platform Improvement

• Analyze usage patterns to improve features
• Develop new services and functionality
• Conduct research and analytics

Marketing (With Your Consent)

• Send promotional emails about new features
• Share industry insights and content
• Notify you about special offers

We do not sell your personal information to third parties. We may share your information in the following circumstances:

With Other Users

When you choose to connect with a supplier or designer, we share relevant information to facilitate the connection. This may include your profile information, design specifications, and contact details.

Service Providers

We work with trusted third-party service providers who assist in operating our platform, including:

• Cloud hosting providers
• Payment processors
• Analytics services
• Customer support tools

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We take the security of your data seriously and implement appropriate technical and organizational measures to protect it.

Encryption

All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Sensitive data at rest is encrypted using industry-standard encryption algorithms.

Access Controls

Access to personal data is restricted to authorized employees and contractors who need it to perform their duties. All access is logged and monitored.

Regular Audits

We conduct regular security assessments and audits to identify and address potential vulnerabilities in our systems.

Incident Response

We maintain an incident response plan to quickly address any security breaches. In the event of a breach affecting your personal data, we will notify you in accordance with applicable laws.

Depending on your location, you may have certain rights regarding your personal information:

Right to Access

You can request a copy of the personal data we hold about you.

Right to Correction

You can request that we correct any inaccurate or incomplete personal data.

Right to Deletion

You can request that we delete your personal data, subject to certain legal obligations we may have to retain it.

Right to Data Portability

You can request to receive your data in a commonly used, machine-readable format.

Right to Opt-Out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.

GDPR and CCPA Compliance

If you are located in the European Economic Area or California, you have additional rights under the GDPR or CCPA respectively. Please contact us to exercise these rights.

We use cookies and similar tracking technologies to collect and store information about your preferences and activity on our platform.

Essential Cookies

These cookies are necessary for the platform to function properly. They enable core functionality such as security, authentication, and session management.

Analytics Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our platform may not function properly without cookies.

Our platform may integrate with or link to third-party services. These services have their own privacy policies, and we encourage you to review them.

Payment Processors

We use secure payment processors to handle subscription payments. Your payment information is processed directly by these providers and is not stored on our servers.

Analytics Providers

We use analytics services to help us understand platform usage and improve our services. These services may collect information about your use of our platform.

Cloud Hosting

Our platform is hosted on secure cloud infrastructure. Your data is stored in compliance with industry security standards.

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

When we make material changes, we will notify you by email or by posting a prominent notice on our platform prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. The "Last Updated" date at the top of this policy indicates when it was last revised.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email

privacy@agilesourcing.io

Mailing Address

AgileSourcing Inc.
100 King Street West
Suite 5700
Toronto, ON M5X 1C7
Canada

Data Protection Officer

For matters related to data protection and privacy rights, you may also contact our Data Protection Officer at dpo@agilesourcing.io